Terms and Conditions

The company undertakes no liability in case of cancellation of trips due to breakdown or for reasons beyond the control of the management. However proportionate refund of fare will be allowed in case no alternate arrangement is made.

  1. Smoking and consumption of alcohol is strictly prohibited in the coach.
  2. Contraband and explosive articles are not allowed.
  3. next to ladies seat should be ladies only if incase gents are there should adjusted with different seat*
  4. Management is not responsible for your luggages/baggage.
  5. Co-Seats of lady passenger to be confirmed to lady passenger only, no accomodation given to male passenger.
  6. Changes to the origin and/or destination of travel and customer name changes are not permited.
  7. Changes to date or time can be made to your booking if you notify us atleast one day prior to the scheduled departure time by visiting our branch/agency counter
  8. Cancellations to bookings may be made only 24hr before for 20% and journey date 100%
  9. Processing fee will not be refunded on jorney day.
  10. No cancellation is allowed for preponed/postponed or open ticket.
  11. Any passenger disturbing the co-passengers is liable to be alighted from the coach.
  12. No video service between 12 Midnight to 6 a.m.
  13. Please Carry Print Out Of Ticket (2 Copies) and Photo Copy of Photo Identity Card Particulars with Orginal Details While Boarding.
  14. Seats Wiil Be Confirmed Only After Sucessful Payment. ( Depending Upon Seat Avaliablity)
  15. It is mandatory to enter the Photo Identity card particulars of one of the passengers. Please ensure that this passenger carries the same identity card while travelling. If not this will be treated as ticket less travelling.
  16. Please Enter only the serial number of your Photo-ID cards, without any special characters like /,~,.,#,-, etc. For instance, if your driving licence number is E/T-N/058/#A00649/2005, please enter only A00649
  17. All Amount Will be in INR (Indian Rupees). 
    • Yesterday's Tickets cannot be cancelled.
    • The refund amount will be sent to you as a cash coupon to your email.
 
 
Ticket cancellation Policies:
  • With in 24 hours from the station departure time: 100 % Cancellation Charges
  • Between 1 to 3 days before station departure time: 50 % Cancellation Charges
  • Between 3 to 7 days before station departure time: 25 % Cancellation Charges
  • Between 7 to 30 days before station departure time: 10 % Cancellation Charges